See your startup from the inside.

AI-powered software that diagnoses your startup's processes, prepares your ISO documentation and tells you what to fix first to win over investors. Built for startups, ready for SMEs too.

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Rutalia Solutions diagnosis
Sample data
Agents
Interviewer
En espera
Reader
En espera
Analyst
En espera
Advisor
En espera
Findings
  • Customer onboarding depends on a single personCritical
  • Quarterly goals don't reach the teamsWatch
  • Short, well-measured product cycleStrength
Product
82
Team
71
Sales
54
Operations
38
Preparando agentes

What the agents analyse

Team interviews Processes and documents Goals and OKRs Project boards Sales metrics Financial data

How your agents work

Four specialised agents go through your company the way a great operations consultant would. You only see the result.

Listen

Interviews your team by chat or voice and reads the documents you choose to share: processes, OKRs, minutes, boards.

Sort

Every piece of evidence is mapped to an area of the framework. Nothing is a loose opinion: everything has a source.

Score

Assesses each process on four dimensions: what is defined, how it is run, whether it is measured and whether it will hold as you grow.

Recommend

Delivers a plan prioritised by impact and effort, with suggested owners and the reason behind each step.

Entrevistas
Sample data
InterviewerHow do you decide what goes into the next sprint?
Marta, CTOWe discuss it on Monday, although sales sometimes adds things mid-week.
InterviewerIs it recorded anywhere when that happens?
Marta, CTONot always. It usually happens on Slack.
OKR Q3.pdf Product board Onboarding process.docx Sales pipeline
Strategy9
Product14
Team11
Operations17
Sales12
Marketing6
Finance8
Technology10
DefinedExecutedMeasuredScalable Product4433 Team3423 Sales3232 Operations2111 Finance3342 Strategy3223
Critical Watch Sound Strength
  1. Document customer onboarding and train a second person
    High impactLow effortOperations
  2. Freeze the sprint and route sales requests through a single form
    Medium impactLow effortProduct
  3. Break quarterly OKRs into team goals with a fortnightly review
    Medium impactMedium effortStrategy
Framework radar: sample score against what is expected for the chosen stage
Rutalia Solutions (example) Esperado en Seed

An eight-area framework, calibrated to your stage

What is normal at pre-seed is a red flag at Series A. Ozmetra compares your processes with what is expected at your stage.

    Built for your company, not for a template

    Agents configured for your case

    Sample data

    Before we start, we tune questions, weights and sources to your sector, your size and what worries you most.

    SectorLogistics
    StageSeed
    Team24 people
    FocusOperations

    Tracking, not a snapshot

    Example

    Repeat the assessment every quarter and see what has improved.

    Q1Q2Q3Q4 7152

    Every finding, with its source

    You decide which sources and people take part.

    Customer onboarding depends on a single person
    Interview, CTO Onboarding process.docx

    For accelerators and investors

    Sample data

    Assess several startups with the same framework and spot where each one needs help.

    StrategyProductTeamSalesOps Rutalia Nodra Kelpa Labs

    ISO standards without drowning in paperwork

    Ozmetra turns what your team already does into the documentation ISO standards ask for. You reach the audit, and your funding round, with everything in order.

    • Spots which documents you are missing for each standard
    • Drafts them from your real processes
    • Links every piece of evidence to its source for the auditor
    Book a call See maturity levels
    Rutalia Solutions ISO documentation
    Sample data
    Gestión de la calidad Audit readiness
    57 %

      Ozmetra gets you ready for the audit. Certification is granted by an accredited certification body.

      From informal management to a company that convinces

      A maturity model by levels. Each level adds only the processes your company can sustain at that moment, without big-corporation bureaucracy.

      Company type

        And when the startup grows, it carries on with the SME model without starting from scratch.

        How we score each process

        1. L0Incomplete< 15 %
        2. L1Performed15-50 %
        3. L2Managed50-85 %
        4. L3Established> 85 %

        Each task is rated with evidence: not achieved, partially achieved or fully achieved.

        A method with a scientific basis

        Ozmetra builds on two assessment frameworks developed at Rey Juan Carlos University, based on the ISO/IEC 33000 family of standards and validated in real companies.

        LightSME · for service SMEs Towards a lightweight framework for service management evaluation in SMEs Process reference model, assessment model and a four-level maturity model. Information Systems and e-Business Management · 2022 Read the paper LightStartup · for startups Towards a Framework for Service Quality Improvement in Startup Companies Adapts LightSME to startups with 34% fewer processes and less bureaucracy. HICSS 58 · 2025 Read the paper

        Four dimensions we assess

        • Organisational governanceStrategy, portfolio, service culture, compliance and data.
        • ServicesDesign and innovation, management, delivery and incidents.
        • Customers and consumersCommunication channels, needs and loyalty.
        • PeopleAdministration, training and team management.

        Inspired by

        • ISO/IEC 33000
        • ISO 9001
        • ISO/IEC 20000-1
        • ITIL
        • FitSM
        • CMMI-SVC
        • EFQM
        • VeriSM

        Assessed processes, calmer investors

        A company that assesses and improves its internal processes is more competitive, gets better access to funding and is more attractive to investors.

        Conclusion of the LightStartup study, HICSS 2025

        Where would your diagnosis start?

        Three questions, no sign-up. We give you a first hint and save you a spot for launch.

        What stage are you at?
        How many people are you?
        What takes up most of your time?
        Empezaríamos por Operaciones

        Con 11 a 50 personas, los procesos que funcionaban de palabra empiezan a romperse.

        Join the waitlist

        We'll let you know as soon as the first spots open.

        We'll only use your email to tell you about the launch.

        Your spot is saved

        Te escribiremos cuando abramos la siguiente tanda.

        Frequently asked questions

        What do I need to get started?

        An initial session to configure the agents and access to the sources you want to include. They take care of the interviews and the reading.

        Who sees my company's data?

        Only the people you authorise. You choose which documents, tools and people are part of the diagnosis.

        How is it different from consulting?

        The agents work in parallel and keep a trail for every conclusion, so the diagnosis can be repeated every quarter to measure progress.

        How much will it cost?

        We haven't published pricing yet. People on the waitlist will see it first.

        Does it work for very small teams?

        Yes. The framework adapts to your stage, so for a small team it focuses on what will help you grow without breaking.

        Can I talk to someone before signing up?

        Of course. Leave your number and our customer information team will call you. Book a call

        Does Ozmetra certify my company in ISO?

        No. We help you prepare the processes, documentation and evidence that standards such as ISO 9001 or ISO/IEC 20000-1 require. Certification is granted by an accredited body after its audit.

        What is your method based on?

        On the LightSME and LightStartup frameworks, published in a scientific journal and conference, based on the ISO/IEC 33000 family and validated with real SME and startup cases.